Privacy Policy
Last updated: January 2026
Surrey Airport Transfers (“we”, “us”, “our”) is committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect your information when you use our website getairporttaxis.com or contact us to make a booking.
Information We Collect
When you book a transfer or enquire about our services, we may collect:
- Your name and contact details (phone number, email address)
- Your pickup and drop-off address
- Travel dates, times and flight details
- Number of passengers and luggage requirements
- Payment information (processed securely — we do not store card details)
- Any special requirements you inform us of
How We Use Your Information
We use your personal data to:
- Confirm and fulfil your booking
- Contact you about your journey
- Send booking confirmations and receipts
- Monitor flights and adjust pickups accordingly
- Handle cancellations or changes to your booking
- Improve our service based on customer feedback
Legal Basis for Processing
We process your personal data on the basis of contract performance (to fulfil your booking), legitimate interests (to provide you with a high-quality service) and, where applicable, your consent.
Data Retention
We retain booking data for up to seven years for accounting and legal compliance purposes. Marketing preferences are retained until you withdraw consent.
Your Rights
Under UK GDPR, you have the right to access, correct, delete or restrict processing of your personal data. To exercise any of these rights, please contact us at [email protected] or call 01293 972472.
Cookies
Our website uses essential cookies to function correctly and analytical cookies to understand how visitors use our site. Please see our Cookie Policy for details.
Contact
If you have any questions about this privacy policy, please contact us at [email protected] or write to Surrey Airport Transfers, Horley, Surrey, RH6.